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Claims Guide

Escalator Injury Claims Guide

How to file an escalator injury lawsuit.

1

Report the Accident

Report to building management or store staff immediately. Insist on a written incident report and get a copy with the date, time, and escalator location.

2

Seek Medical Attention

Get medical care right away, even for minor injuries. Escalator injuries can be more severe than they initially appear.

3

Document Everything

Take photos of the escalator, any visible defects (missing comb teeth, worn steps), and your injuries. Get witness contact information.

4

Preserve Evidence

Keep clothing or shoes that were damaged in the accident. These may show how the injury occurred (entrapment, etc.).

5

Consult Premises Liability Attorney

Escalator cases involve multiple defendants (owners, manufacturers, maintenance). An experienced attorney can identify all liable parties.

Key Evidence

Incident report
Medical records
Escalator photos
Damaged clothing/shoes
Witness contacts
Maintenance records
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Consumer Product Safety Commission (CPSC) Escalator Report 2026

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