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Claims Guide

Hotel Injury Claims Guide

How to file a hotel injury lawsuit.

1

Seek Medical Attention

Get medical care immediately. Document all injuries. For bed bugs, see a doctor for documentation of bites and reactions.

2

Report to Hotel Management

Report the incident to hotel management immediately. Request a written incident report. Keep a copy and note who you spoke with.

3

Document Everything

Take photos and videos of hazardous conditions (wet floor, bed bugs, broken equipment). Document the room number, date, and time.

4

Preserve Evidence

For bed bugs, save samples if possible. Don't wash clothes with bed bugs - bag them for evidence. Keep receipts for all expenses.

5

Consult Premises Liability Attorney

Hotel cases involve complex hospitality law. An attorney can investigate prior incidents and the hotel's safety record.

Key Evidence

Medical records
Hazard photos/videos
Incident report
Witness contacts
Room number/dates
All receipts
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American Hotel & Lodging Association (AH&LA) Safety Report 2026

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